Cheshire
In short
In Nantwich the drainage question always starts with "where does it actually go" — half the Georgian properties have hidden runs under half-timbered extensions and half the rural stock is on a septic tank.
Nantwich blocked-drain work is a mix of historic drainage in period Georgian and half-timbered properties, wet-wipe blockages in newer estates, and septic-tank issues in rural CW5.
Where your responsibility ends: Nantwich Georgian and half-timbered properties often have complex historic drainage. Rural CW5 properties include septic and package-treatment-plant systems.
Drainage undertaker for Nantwich: United Utilities
Under the 2011 private-sewer transfer, any pipework serving more than one property, and any lateral drain from the boundary of your property to the sewer, is United Utilities' responsibility. That covers most back-alley shared runs and every stretch under the public highway. In rural CW5, private septic tanks and package treatment plants are entirely the property owner's responsibility — 0345 672 3723 only owns adopted mains sewers.
United Utilities 24/7 sewer-flooding line: 0345 672 3723 — free of charge. Call them first if the blockage is beyond your boundary or on shared pipework.
£85–£180 for a mains-jet; £220–£420 with CCTV; septic/package plant work priced separately.
Every price is confirmed in writing after the £50 diagnostic. Nothing billable starts until you approve the fair fixed quote — and if we can't clear the blockage we diagnosed, the £50 is refunded.
Rural Nantwich customers get quoted for septic replacement on issues that are pump-out fixes. Get a written condition report before agreeing to any septic replacement.
Our promise on every Nantwich blocked-drain call-out: £50 to attend and diagnose, a fair fixed quote in writing before any billable clearance or repair, and the £50 refunded if we can't clear the blockage we diagnosed.
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"Underfloor manifold on our new build had been leaking slowly for months. Isolated, replaced the failed actuator, re-balanced the loops. Written report I could send to the developer."
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Fixed £50 diagnostic
Flat fee. No hourly meter running.
Fair quote or refund
Transparent pricing — refunded if we don't fix it.
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