Greater Manchester
In short
When a stack pipe bursts on the 14th floor of a Deansgate tower at 2am, the person who answers the phone matters more than the person who eventually turns up.
Most Manchester emergencies split cleanly into two buckets: pressurised risers in apartment blocks around M1–M4 (filling loops, PRV failure, ceiling leaks between flats) and Victorian-terrace disasters in M13–M19 (lead rising mains, split copper under floorboards, blocked shared drainage between two-up-two-downs). We keep at least one van resident in the city-centre ring during working hours and a second on standby overnight.
The classic Manchester rip-off is the £600 'Sunday-night burst pipe' quote to a panicking tenant in a rented flat. A burst compression joint under a Deansgate kitchen sink is a 25-minute job on a 15mm isolator — the parts cost under £8 and there is no legitimate reason to charge four figures because the sun has gone down.
Our promise for every Manchester call-out: £50 to attend and diagnose, a fair-quote figure in writing before any billable repair starts, and the £50 refunded if we can't fix the fault.
"Leak came through the ceiling of the flat below at 8pm. Engineer was inside my flat by 8:45pm and had capped the isolator on the underfloor heating manifold within twenty minutes. Fully written up for insurance."
— Rebecca H., Ancoats · Underfloor heating leak, Ancoats apartment
"Old Baxi in a 1930s semi kept dropping pressure. Diagnosed a pinhole leak on a heating pipe running under the parquet floor. Fixed cleanly, no dust, no drama. £50 diagnostic came off the final bill."
— Daniel W., Didsbury · System pressure loss, Didsbury
"Managing six student houses in M14 — KJ do our CP12s in a single week every August. Reports come through the same day with clear photos, no chasing."
— Ade O., Fallowfield · Landlord CP12 round, Fallowfield
Fixed £50 diagnostic
Flat fee. No hourly meter running.
Fair quote or refund
Transparent pricing — refunded if we don't fix it.
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KJ
Founder, KJ Plumbers · Online now
KJ
onlineHonest UK plumbing advice — free where safe, £50 home visit only if needed.
Hi, I'm KJ. Tell me what's happening — leak, blockage, boiler, emergency, anything — and I'll help you sort it.
You can send a photo, short video, voice note or share your location — whatever's easiest.
Please avoid sending faces, documents, house numbers or payment cards in photos. This chat is a digital version of KJ — for genuine emergencies call 01706 318200 or the National Gas Emergency Service on 0800 111 999.
Common plumbing problems — tap one to start
