"Oil boiler running rough all winter. KJ came out on the OFTEC ticket, changed the nozzle and rebalanced the burner properly. First time it's worked cleanly in years."
— Helen G., Uppermill · Oil boiler service, Uppermill
Greater Manchester
In short
Half the Saddleworth blockage calls I attend involve the same shared lateral running under four cottages that no-one has jetted since the 1990s.
Oldham blocked-drain work is dominated by silted shared laterals in Saddleworth stone-cottage groups, root-invaded runs in Failsworth and Chadderton terraces, and wet-wipe blockages in ex-council Royton semis. Combined sewers (rain and foul in one pipe) are still common in older Oldham stock.
Where your responsibility ends: Saddleworth (OL3) villages often have combined-sewer arrangements or shared laterals across two or three stone cottages — the deed pack is essential reading before excavation.
Drainage undertaker for Oldham: United Utilities
Under the 2011 private-sewer transfer, any pipework serving more than one property, and any lateral drain from the boundary of your property to the sewer, is United Utilities' responsibility. That covers most back-alley shared runs and every stretch under the public highway. Saddleworth's older combined sewers still count as UU-owned public sewers — do not let anyone quote you for "private main drainage repair" without confirming the pipe is actually inside your boundary.
United Utilities 24/7 sewer-flooding line: 0345 672 3723 — free of charge. Call them first if the blockage is beyond your boundary or on shared pipework.
£85–£180 for a jet; £220–£420 with CCTV; excavation from £480 (never first choice).
Every price is confirmed in writing after the £50 diagnostic. Nothing billable starts until you approve the fair fixed quote — and if we can't clear the blockage we diagnosed, the £50 is refunded.
A common Oldham tactic is quoting excavation on any blockage that doesn't clear in the first ten minutes. Insist on a camera survey before any digging — a £180 CCTV run has saved dozens of Oldham customers a £2,500 excavation.
Our promise on every Oldham blocked-drain call-out: £50 to attend and diagnose, a fair fixed quote in writing before any billable clearance or repair, and the £50 refunded if we can't clear the blockage we diagnosed.
"Oil boiler running rough all winter. KJ came out on the OFTEC ticket, changed the nozzle and rebalanced the burner properly. First time it's worked cleanly in years."
— Helen G., Uppermill · Oil boiler service, Uppermill
"Combi swap in a tiny galley kitchen. Advised properly on the flue terminal position to avoid the neighbour's window, tidy install."
— Steve M., Chadderton · Combi boiler installation, Chadderton
"Septic tank was struggling after we added a downstairs shower room. KJ walked us through the receiving-system limits and coordinated a service before signing off the new drainage."
— Nadia R., Delph · Drainage advice + shower room install, Delph
Fixed £50 diagnostic
Flat fee. No hourly meter running.
Fair quote or refund
Transparent pricing — refunded if we don't fix it.
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