"Listed townhouse, drain collapse under the flags. KJ CCTV-surveyed, re-lined it without excavating and worked with the conservation officer. No damage to the setts. Fair quote."
— Isabelle F., City walls · Drain re-line inside the walls, CH1
Cheshire
In short
Chester listed properties often go through Ecclesiastical Insurance — a specialist heritage insurer whose reporting template asks for building-fabric impact alongside the plumbing cause, and the report has to reflect that.
Incoming mains typically 3.2–4.2 bar across CH1–CH4. Some historic city-centre streets on PRV-reduced supplies 2.6–3.4 bar.
Every report we send in Chester prints the incoming static and dynamic pressure at the stopcock alongside the cause statement — pressure is often half the leak story and adjusters want to see it.
Chester leak-trace work leans toward listed-property traces (Ecclesiastical Insurance reporting), Upton/Vicars Cross semi push-fit failures, and Blacon/Saltney ex-council traces.
Common Chester insurers: Aviva, LV=, Hiscox on higher-value Chester detached, Ecclesiastical Insurance on listed properties. United Utilities is drainage authority.
Chester insurers on listed properties (particularly Ecclesiastical) want a building-fabric impact statement alongside the plumbing cause — heritage lime plaster damage is treated differently from modern gypsum damage. Get it in the report.
Every insurance-friendly report includes: date and address, incoming static and dynamic pressure readings (bar), thermal-imaging screenshots with location markers, acoustic-tracer transcript, dye-test results where applicable, non-invasive access method used, engineer name and qualification, and a plain-English cause statement. Delivered as a single PDF within 48 hours.
£185–£380 for a non-invasive trace and report; £520–£880 for listed-property investigation.
Every price is confirmed in writing after the £50 diagnostic. Nothing beyond the trace itself starts without your approval, and the £50 is refunded if the leak can't be located non-invasively.
A Chester heritage-property pattern is charging a "heritage surcharge" for standard trace work. There is no heritage surcharge — the reporting template is different, not the price.
Our promise on every Chester leak-detection call-out: £50 to attend, log pressure and run the first non-invasive trace; an insurance-friendly PDF report within 48 hours; and refund of the £50 if the leak can't be located non-invasively.
"Listed townhouse, drain collapse under the flags. KJ CCTV-surveyed, re-lined it without excavating and worked with the conservation officer. No damage to the setts. Fair quote."
— Isabelle F., City walls · Drain re-line inside the walls, CH1
"Unvented cylinder coil furred solid on hard Chester water. Replaced the cylinder, fitted a softener with a proper bypass to the kitchen tap. Completely different showers now."
— Nathan G., Upton · Cylinder + softener install, Upton
"Edwardian villa, lead-lined loft tank finally weeping. Replaced with a plastic tank on a bearer board, re-plumbed neatly, insulation put back properly. Fair fixed price."
— Charlotte M., Hoole · Loft tank replacement, Hoole
Fixed £50 diagnostic
Flat fee. No hourly meter running.
Fair quote or refund
Transparent pricing — refunded if we don't fix it.
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Suspected leak in Chester?
Call 01706 318200 or start a chat — we'll book a £50 non-invasive trace and deliver an insurance-friendly PDF report within 48 hours.
KJ
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KJ
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