"Oil boiler running rough all winter. KJ came out on the OFTEC ticket, changed the nozzle and rebalanced the burner properly. First time it's worked cleanly in years."
— Helen G., Uppermill · Oil boiler service, Uppermill
Greater Manchester
In short
Saddleworth (OL3) leak calls often start as "damp in the corner" and turn out to be a combined-sewer surcharge misdiagnosed for months — the trace has to rule out drainage before it rules in supply.
Incoming mains typically 3.4–4.4 bar across OL1–OL9. Saddleworth hillside properties (OL3) frequently see 2.6–3.4 bar due to elevation.
Every report we send in Oldham prints the incoming static and dynamic pressure at the stopcock alongside the cause statement — pressure is often half the leak story and adjusters want to see it.
Oldham leak-trace work is a mix of push-fit joint failures on Failsworth/Chadderton semis, 100-year-old lead-solder failures in central Oldham terraces, and Saddleworth combined-sewer confusion where the "leak" turns out to be sewer surcharge.
Common Oldham insurers: Direct Line, Admiral, Aviva. Direct Line adjusters ask for the isolation-test result alongside the thermal image.
Oldham insurers (particularly Direct Line) want the isolation-test result printed on the report — a 30-minute meter hold with all fixtures off, either "no movement" (leak is heating-side) or "visible movement" (leak is supply-side). That single test halves the loss-adjuster's questions.
Every insurance-friendly report includes: date and address, incoming static and dynamic pressure readings (bar), thermal-imaging screenshots with location markers, acoustic-tracer transcript, dye-test results where applicable, non-invasive access method used, engineer name and qualification, and a plain-English cause statement. Delivered as a single PDF within 48 hours.
£185–£320 for a non-invasive trace and written report; £420–£680 with combined-sewer floor investigation.
Every price is confirmed in writing after the £50 diagnostic. Nothing beyond the trace itself starts without your approval, and the £50 is refunded if the leak can't be located non-invasively.
A recurring OL3 pattern is quoting a supply-side repair on damp that's actually combined-sewer surcharge after heavy rain. Insist on ruling out drainage before any supply-side repair is authorised.
Our promise on every Oldham leak-detection call-out: £50 to attend, log pressure and run the first non-invasive trace; an insurance-friendly PDF report within 48 hours; and refund of the £50 if the leak can't be located non-invasively.
"Oil boiler running rough all winter. KJ came out on the OFTEC ticket, changed the nozzle and rebalanced the burner properly. First time it's worked cleanly in years."
— Helen G., Uppermill · Oil boiler service, Uppermill
"Combi swap in a tiny galley kitchen. Advised properly on the flue terminal position to avoid the neighbour's window, tidy install."
— Steve M., Chadderton · Combi boiler installation, Chadderton
"Septic tank was struggling after we added a downstairs shower room. KJ walked us through the receiving-system limits and coordinated a service before signing off the new drainage."
— Nadia R., Delph · Drainage advice + shower room install, Delph
Fixed £50 diagnostic
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Call 01706 318200 or start a chat — we'll book a £50 non-invasive trace and deliver an insurance-friendly PDF report within 48 hours.
KJ
Founder, KJ Plumbers · Online now
KJ
onlineHonest UK plumbing advice — free where safe, £50 home visit only if needed.
Hi, I'm KJ. Tell me what's happening — leak, blockage, boiler, emergency, anything — and I'll help you sort it.
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